Your Operation, Engineered.

When the on-demand network can't deliver the SLA, brand experience or unit economics you need — Ajil designs and operates a dedicated logistics arm, exclusively for your business.

Built Around Your Commerce,
Not The Other Way Around.

A dedicated Ajil deployment is an operational design exercise, not a procurement transaction. We model your demand, place hubs and dark stores where they make sense, size the fleet to your peak, and hire teams to your standard.

  • 01
    Network DesignHub and dark-store placement modelled against your demand heatmaps and SLA targets.
  • 02
    Branded OperationRiders in your uniform, vehicles in your livery, customer notifications in your tone of voice.
  • 03
    Tuned DispatchYour SLAs, priorities and constraints encoded into how our dispatch teams plan every route.
  • 04
    Single AccountabilityOne Ajil leadership team owns your operation end-to-end with a named General Manager.
Sample blueprint · grocery vertical · Qatar
Dedicated network · 4 dark stores
Catchment Cover
94%
of customer base < 12 min
Promised SLA
15 min
peak adherence 96%
Fleet Mix
86 ⌁ 12
e-bikes / refrigerated vans
Cost Per Drop
−27%
vs prior 3PL baseline
DS-01 · West BayDS-02 · PearlDS-03 · LusailDS-04 · Wakra

Common questions about dedicated logistics.

What is Ajil Dedicated Logistics?

Ajil Dedicated Logistics is a ringfenced delivery operation that runs exclusively for your business. Ajil designs the network, sources the warehouse and dark store footprint, hires and manages the riders, and operates a branded delivery arm under your name — with a named General Manager accountable to your SLAs.

What is a dark store in logistics?

A dark store is a fulfilment hub closed to the public and optimised for rapid picking and dispatch. Ajil operates dark stores as micro-fulfilment nodes in high-density catchments — enabling 15-minute delivery SLAs for grocery, pharmacy and quick-commerce operators across Qatar and UAE.

How long does it take to set up a dedicated logistics operation?

A standard dedicated deployment — network design, hub and dark store procurement, rider hiring and go-live — takes 8 to 12 weeks depending on geographic footprint and vehicle mix required.

Who is accountable for the dedicated operation?

A named Ajil General Manager owns the entire dedicated operation, supported by a dedicated operations and technology team. You have a single escalation path, a single contract and monthly SLA review sessions with Ajil senior leadership.

Can Ajil white-label the operation under our brand?

Yes. The entire operation is white-labelled to your identity: riders wear your uniform, vehicles carry your livery, customer notifications are sent in your tone of voice, and all customer-facing touchpoints — tracking pages, SMS, email — are branded to your company.