The full dispatch console — route planning, stacking logic, exception management, live re-routing. Built and tested in our own daily operations across the GCC.
Billed monthly or annually with 14-day free trial. Volume discounts and enterprise terms available — contact sales for tailored pricing on multi-tenant or white-label deployments.
Every feature in Ajil Dispatch was shaped by an Ajil dispatcher running real routes. We don't ship abstractions — we ship what we use, every day, to move 12 million orders a year.
Bundle multiple deliveries onto a single route based on time windows, vehicle capacity, and SLA priority. Tuned for GCC roads, prayer windows, and gated compounds.
Routes adjust continuously as traffic, breakdowns and new orders enter the network. The plan you see at 09:00 is not the plan running at 14:00 — and that's the point.
Failed deliveries, delays, customer call-backs, returns — all flow through the same exception console. SLA-risk scoring tells you which exceptions need a human eye now.
Bikes, cars, vans and refrigerated vehicles in a single plan. Vehicle constraints (volume, weight, temperature, route restrictions) honoured automatically.
Orders dispatched from the right hub based on customer geography, current load, and vehicle availability. Cross-hub balancing during surge.
SLA risk by cohort, on-time percentage, exception queues, rider utilization, cost-per-drop trends — all in one screen, refreshed every 30 seconds.
REST API and webhook subscriptions for every state change. Pre-built connectors for major ERPs, OMS platforms, and POS systems.
Run one tenant per business unit, brand or region. Full white-label theming for 3PLs and aggregators reselling dispatch capacity.
Routes built around prayer times, gated compounds, school zones, Ramadan timing, and the realities of GCC commerce calendar.
Simple monthly pricing tied to dispatch volume. Annual billing saves 20%. Enterprise terms available for white-label, multi-tenant or volume above 100,000 dispatches per month.
Up to 5,000 dispatches per month. Single tenant, single hub. Perfect for growing operations.
Up to 25,000 dispatches per month. Multi-hub, multi-tenant. Most popular tier.
Volume above 25,000 dispatches per month, white-label deployment, custom SLAs.
Yes. Ajil Dispatch is API-first. Most operators run it alongside their own rider app via our open API and webhook system. We provide reference integrations for the most common workflows (job assignment, status updates, proof of delivery), and our solutions engineering team supports go-live.
Yes. Production data is stored in regional cloud infrastructure (UAE and Bahrain regions) with active-passive failover. Enterprise customers can opt for dedicated infrastructure with country-specific data residency. SOC 2 Type II report available under NDA.
A full Growth-tier sandbox provisioned within 24 hours, with sample data and white-label theming applied to your brand. We provide a 30-minute kickoff session and a dedicated solutions engineer for the trial period. No credit card required.
Yes — that's what the Enterprise tier is built for. 3PLs and aggregators in the region resell Ajil Dispatch under their own brand to their carrier partners. Revenue share or fixed-fee licensing models available.
Overage is billed at QAR 0.30 per additional dispatch on Starter and Growth tiers. We notify you when usage trends exceed 85% of your tier and recommend an upgrade — no service interruption.
Full Growth tier sandbox, sample data, white-label theming applied to your brand. Live within 24 hours. No credit card required.